Terms of service

Terms of Service

Last updated: September 2026

By accessing and placing an order with OTIF ("we", "us", "our"), you confirm that you are in agreement with and bound by the following terms and conditions.

1. General These terms apply to all visitors, users, and customers of otifwear.com. By using our site, you agree to these terms in full.

2. Products All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in GBP and are subject to change without notice.

3. Orders By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

4. Payment Full payment is required at the time of purchase. We accept major credit and debit cards and other payment methods as displayed at checkout.

5. Shipping Orders are processed within 1–3 business days. Delivery timeframes vary by location and fulfillment centre. Please refer to our Shipping Policy for full details.

6. Returns & Refunds Please refer to our Returns Policy for full details on eligibility, timeframes, and the returns process.

7. Intellectual Property All content on this site — including text, images, logos, and branding — is the property of OTIF and may not be reproduced without written permission.

8. Limitation of Liability OTIF is not liable for any indirect or consequential loss arising from the use of our products or website.

9. Governing Law These terms are governed by the laws of England and Wales.

10. Contact For any questions regarding these terms, please contact us at enquiries@otif.com